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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carmen Nelson

March 21, 2024

4  out of  5 rating by Carmen Nelson
"Lina was EXTREMELY helpful in reducing my steadily increasing premiums. She explained what I had and gave me options to reduce it. Thanks!"
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S Bulla

March 21, 2024

5  out of  5 rating by S Bulla
"Lina has been a Wizard helping me navigate through a multi-vehicle coverage issue with lots of changes. She is knowledgeable, professional, very patient, and wants to assure your understanding of changes being discussed. If there were ten stars, I’d give her 10!!"
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LaMarcus Allen

March 21, 2024

5  out of  5 rating by LaMarcus Allen
"Good customer service, Lina was great 👍"
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Richard Esposito

March 21, 2024

5  out of  5 rating by Richard Esposito
"Kathleen has provided all my insurance needs for years now. When I called to get a quote to add another vehicle Lina had it back to very quickly. When I called to get proof of insurance Lina provided it within minutes. All the office personnel are fast, friendly, attentive and helpful. Very happy here."
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Anthony Capasso

March 7, 2024

5  out of  5 rating by Anthony Capasso
"Victor was extremely helpful today! Great service by this team."
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Abdul Hadi

March 7, 2024

5  out of  5 rating by Abdul Hadi
"Lina is super helpful and gets things done quick, keeping doing the great job and making customers happy!"
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Kaye Nuyabiz

March 6, 2024

5  out of  5 rating by Kaye Nuyabiz
"Victor is awesome, funny and helpful."
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Ray Cole

February 28, 2024

5  out of  5 rating by Ray Cole
"Helped me when I was unable to pay my insurance, thank you."
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Susan Tilley

February 28, 2024

5  out of  5 rating by Susan Tilley
"Victor was great to work with. He was always prepared and made my transition to State Farm a positive experience. Thank you for a job well done."
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David Flores

February 26, 2024

5  out of  5 rating by David Flores
"Lina has always been my go to person there at the office. She’s very thorough in explaining things with my different policies which I appreciate immensely as well as going over my policy and helping me update and start some new policies as well. I would recommend you talk with her when assistance is need. She’s Great!"
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Tippi Parker

February 24, 2024

5  out of  5 rating by Tippi Parker
"Knowledgeable and friendly. Enjoy my interactions with everyone."
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Nick Capasso

February 23, 2024

5  out of  5 rating by Nick Capasso
"Great service"
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Kyl Nelson

February 21, 2024

5  out of  5 rating by Kyl Nelson
"Always fast and easy, been with them for 3 years now and won't go anywhere else. Lina makes the process simple and hassle free."
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Cachét Rayford

February 21, 2024

5  out of  5 rating by Cachét Rayford
"Lina was absolutely amazing! Knowledgeable, patient, and kind! She deserves a raise!"
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Pamella Michael

February 20, 2024

5  out of  5 rating by Pamella Michael
"Always very helpful and polite."
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Timothy Arden

February 19, 2024

5  out of  5 rating by Timothy Arden
"Knowledgeable and pleasant to deal with"
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Marquis Burrell

February 18, 2024

5  out of  5 rating by Marquis Burrell
"Lina did awesome and answered all my questions. And help me find the best options to adjust my car insurance"
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Jacob Barron

February 16, 2024

5  out of  5 rating by Jacob Barron
"The staff is awesome -- especially Lina! Highly recommend for commercial policies."
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Jan Barker

January 26, 2024

5  out of  5 rating by Jan Barker
"Great customer service!!"
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Connie Oyervides

January 26, 2024

5  out of  5 rating by Connie Oyervides
"I recently had the privilege of experiencing outstanding customer service during a phone call with Victor at State Farm Insurance. I was greeted with a warm and friendly voice, Victor's professionalism and genuine concern for my needs from the outset. What stood out most during our conversation was Victor's attentiveness and patience. Despite my numerous questions and concerns regarding my insurance policy, he remained composed and took the time to address each inquiry thoroughly. His depth of knowledge and expertise was evident, as he navigated through complex insurance terms with ease, ensuring that I fully understood the details of my coverage. Moreover, Victor, demonstrated a remarkable level of empathy and understanding towards my situation. He listened attentively to my needs and preferences, offering personalized solutions that not only met but exceeded my expectations. His commitment to ensuring my peace of mind and satisfaction was truly commendable. What truly sets State Farm apart is their dedication to going the extra mile for their customers. Throughout our conversation, Victor exhibited a genuine desire to assist me in any way possible, even taking the initiative to explore additional options and discounts that could potentially benefit me. As a result of this exemplary service, I was not only able to resolve my concerns but also left the conversation feeling valued and appreciated as a customer. My experience with State Farm reaffirmed my trust in their commitment to providing exceptional service and solidified my loyalty to their brand. In a world where customer service can often feel impersonal and transactional, my encounter with State Farm served as a refreshing reminder that genuine care and attention to detail can make all the difference. To Victor and the entire team at State Farm, I extend my heartfelt gratitude for your unwavering dedication to customer satisfaction. Here's to celebrating excellence in customer service and acknowledging those who consistently strive to exceed expectations. Thank you, State Farm, for setting the standard of service excellence in the insurance industry."
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Terilli's Events

January 22, 2024

5  out of  5 rating by Terilli's Events
"We have been customers with State Farm at Kathleen Alexander’s office for years. We have always been taken care of. Victor was professional yet connected with us personally. He answered our questions explained everything. Was able to lower our cost……. We were taken care of all the way around. Great Customer Service!"
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Denise Garcia

January 18, 2024

5  out of  5 rating by Denise Garcia
"Dominique was such a great help! The customer service she provided was amazing & the process was quick and easy! Will definitely recommend her to others!"
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Sydney Schumacher

January 18, 2024

5  out of  5 rating by Sydney Schumacher
"I’ve had a great experience working with Kathleen Alexander State Farm. They are responsive and offered complimentary policy reviews when rates naturally went up due to the economic environment. Lina was personable, thorough, and walked me through my benefits so I know exactly what I’m paying for and where I can save money."
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Brianna Garcia

January 12, 2024

5  out of  5 rating by Brianna Garcia
"Dom had what I needed ready & was a fast and efficient service. Great customer service!"
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Christina Konieczny

January 12, 2024

5  out of  5 rating by Christina Konieczny
"Victor was a great help as I maneuvered through the steps of changing insurance. He made this a very pleasant and easy experience."