Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LaMarcus Allen

LaMarcus Allen

April 18, 2025

5  out of  5
rating by LaMarcus Allen
"Kaitlyn called me about my home insurance coverage, and wouldn’t you know it, she was able to work me up a reasonable quote, Great customer service, Thanks again 👍"
We responded:
"LaMarcus, thank you for sharing your experience with Lina! We greatly appreciate you."
Profile photo of Danielle Libbey

Danielle Libbey

April 16, 2025

5  out of  5
rating by Danielle Libbey
"This office is great. Kaitlyn is always extremely helpful and can answer any questions that I have."
We responded:
"Thank you, Danielle, for your wonderful feedback! I'm delighted to know that Kaitlyn has been able to assist you effectively and answer all your questions. Our team is here to help, so feel free to reach out anytime you need assistance."
Profile photo of Natasha Ryan

Natasha Ryan

April 15, 2025

5  out of  5
rating by Natasha Ryan
"I got the pleasure to get help from Lina about my policy coverage, she was very detailed and informational. Thank you so much Lina!"
We responded:
"Thank you, Natasha, for sharing your experience! I'm happy to hear that Lina was able to assist you with your policy coverage in such a detailed and informative manner. Your appreciation means a lot to us."
Profile photo of Sara Gaw

Sara Gaw

April 11, 2025

5  out of  5
rating by Sara Gaw
"So kind and helpful!! Highly recommend!! Kaitlyn is very personable and genuinely wants you to have the best coverage that works for you while also being affordable."
We responded:
"Thank you so much, Sara! I'm glad to hear that Kaitlyn made such a positive impact with her personable and helpful approach. It's wonderful to know she was able to assist you in finding the best coverage that fits your needs and budget. If you ever have any questions or need further assistance, please feel free to reach out."
Profile photo of Gaby Deluna

Gaby Deluna

April 11, 2025

5  out of  5
rating by Gaby Deluna
"Got helped with what i needed in a timely manner,polite and well spoken .. great service by Victor Quiñonez :)"
We responded:
"Thank you, Gaby, for sharing your experience! I'm happy to know that Victor provided you with the assistance you needed promptly and courteously. We appreciate your feedback and are here to help with any future needs!"
Profile photo of Justin

Justin

April 10, 2025

5  out of  5
rating by Justin
"Lina was super personable! I always get a direct, non-pushy, and apt experience when calling their office. Since I first became a customer I have been perpetually pleased by this insurance office. The staff there, today especially, is so agile at addressing your needs; their multitasking skills and work ethic are top notch! Keep up the good work."
We responded:
"Thank you, Justin, for sharing your experience! I'm happy to hear that Lina and the rest of our team have consistently provided you with a direct and non-pushy experience. It's wonderful to know that our staff's agility and multitasking skills have made a positive impact. We truly appreciate your kind words and look forward to continuing to serve your insurance needs. If you ever have any questions or need assistance, don't hesitate to reach out!"
Profile photo of Issack Palomares

Issack Palomares

April 8, 2025

5  out of  5
rating by Issack Palomares
"Lina was very professional and helpful in meeting and even exceeding my insurance needs. Combined my policies at a great rate and couldn't be happier with the simplicity it was all achieved. Glad to be a return customer, I don't know why I left in the first place!"
We responded:
"Thank you, Issack, for sharing your experience! I'm happy to hear that Lina was able to assist you so effectively and provide a great rate by combining your policies. It's wonderful to have you back as a return customer, and we're here to help with any future insurance needs you may have!"
Profile photo of Jeff Gunter

Jeff Gunter

April 8, 2025

5  out of  5
rating by Jeff Gunter
"Lina was extremely helpful with all the information that I requested she explained everything very thoroughly and answered all of the questions that I had which were many I have always had a good experience with this State farm office they are very professional thank you"
We responded:
"Thank you, Jeff, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Lina, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Profile photo of Brian Murphy

Brian Murphy

April 4, 2025

5  out of  5
rating by Brian Murphy
"I had submitted a request for an insurance quote via their website and one minute later Cross Corcoran was calling me. He was excited to help me with my insurance needs. I was only needing homeowners insurance but he was able to get me a better rate on car insurance too. Cross never made our interaction seem rushed, he took the time to ask all the right questions. And followed back up when promised with options for me. Thanks for the prompt and helpful service. I’m now with Cross at State Farm."
We responded:
"Thank you, Brian, for sharing your experience! I'm happy to hear that Cross was able to assist you promptly and effectively with your insurance needs. It's great to know he took the time to ensure you received the best options. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of HL RUSSELL

HL RUSSELL

April 3, 2025

5  out of  5
rating by HL RUSSELL
"Kaitlyn was absolutely fabulous to work with- her extra efforts and positive attitude saved me from many a headache-no secret that insurance companies and attorneys have a similar reputation but working with Kaitlyn completely changed an old perception overnight into a very positive experience- thank you again Kaitlyn and Ft Worth’s Kathleen Alexander State Farm!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Kaitlyn's efforts and positive attitude made such a difference for you. It's wonderful to know that she helped transform your perception into a positive one. If you ever need assistance in the future, don't hesitate to reach out to our office."
Profile photo of Wolfheart

Wolfheart

April 2, 2025

5  out of  5
rating by Wolfheart
"Very sweet and helpful"
We responded:
"Thank you, Wolfheart! I'm happy to know you found our service sweet and helpful. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of chayce ardoin

chayce ardoin

April 1, 2025

5  out of  5
rating by chayce ardoin
"Dominique was extremely helpful and quick! Easiest process ever"
We responded:
"Thank you, Chayce, for sharing your experience! I'm happy to hear that Dominique was able to assist you efficiently and make the process smooth. If you need further assistance, feel free to reach out."
Profile photo of Cole Montgomery

Cole Montgomery

March 31, 2025

5  out of  5
rating by Cole Montgomery
"I have recently had the pleasure of working with Lina at Kathleen Alexander’s State Farm office, and I am compelled to share my positive experience. From the moment I reached out with my inquiries, Lina demonstrated unmatched professionalism and expertise. She was incredibly attentive and took the time to thoroughly understand my insurance needs. Lina’s ability to explain complex policy details in an easily digestible manner was truly impressive and very much appreciated, as it made me feel informed and confident in my decisions. What truly set Lina apart was her dedication to finding the best possible solutions tailored to my specific situation. She went above and beyond to ensure that I received not only the best coverage but also the most competitive rates available. Her customer service skills are top-notch, as she was always prompt in responding to my questions and kept me updated every step of the way. The personal attention and care Lina provided made the entire process seamless and stress-free. I felt valued as a client, and it’s clear that she genuinely cares about her customers’ well-being. For anyone seeking assistance with their insurance needs, I highly recommend reaching out to Lina at Kathleen Alexander's office. Her exemplary service and expertise make her an outstanding representative of State Farm. Thank you, Lina, for your remarkable service and for making my experience at your office a delightful one!"
We responded:
"Thank you, Cole, for sharing your experience with Lina at our office! I'm happy to hear that her professionalism and expertise made such a positive impact. Lina's dedication to understanding your needs and providing individualized care is something we truly value. Your recommendation means a lot to us, and we're here for any further insurance needs or questions you may have."
Profile photo of David Ngoma

David Ngoma

March 21, 2025

5  out of  5
rating by David Ngoma
"Very clear and detailed explanation. And willing to work with you. Great customer service on top."
We responded:
"Thank you, David, for your kind words! I'm happy to know that you appreciated the clear and detailed explanations. It's wonderful to hear that you felt supported and valued by our team. If you have any questions or need further assistance, please don't hesitate to reach out."
Profile photo of Bruce Prothro

Bruce Prothro

March 19, 2025

5  out of  5
rating by Bruce Prothro
"Cross was great to work with and saved us a ton of money switching from Allstate. Very professional and responsive."
We responded:
"Thank you, Bruce! I'm happy to hear that Cross was able to assist you in making the switch and saving money. It's wonderful to know you found the service professional and responsive. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Meredith Stuart

Meredith Stuart

March 13, 2025

5  out of  5
rating by Meredith Stuart
"Cross was beneficial and got me set up with my auto insurance with ease! He made everything easy to understand and made me feel confident with my decision to join State Farm :)"
We responded:
"Thank you, Meredith, for sharing your experience! I'm happy Cross was able to assist you with setting up your insurance smoothly and clearly. It's wonderful to know you feel confident in your decision to join State Farm. If you have any questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Tony Jones

Tony Jones

March 10, 2025

5  out of  5
rating by Tony Jones
"So, like everyone else, I was looking for discounts on my auto insurance. It seems like everyone's rates are going up in Texas lately. Lena from Kathleen's office was cheerful, helpful, and professional. Best of all, she was able to save me over $75.00 a month on my combined insurance on our 3 cars. Thanks again Lena!"
We responded:
"Tony, thank you for sharing your experience! We're glad Lena could assist you with your auto insurance and help you save on your combined coverage for your three autos. It's wonderful to know she provided cheerful, helpful, and professional service. If you have any further questions or need assistance in the future, our office is here to help! - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Profile photo of Sergei Demchuk

Sergei Demchuk

March 10, 2025

5  out of  5
rating by Sergei Demchuk
"Overall great experience. Cross was very helpful and easy to work with!"
We responded:
"Thank you, Sergei, for sharing your experience! I'm glad Cross was able to assist you effectively and make the process smooth. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Dru Irwin

Dru Irwin

March 6, 2025

5  out of  5
rating by Dru Irwin
"Sincerely the most supportive associate helped me out today, Cross! He is so helpful and informative. Helped me save money where it counts and that’s something everybody wants! Very happy to have had cross guiding me today to the best possible outcome for me!"
We responded:
"Thank you, Dru, for sharing your experience! I'm delighted to hear that Cross was able to assist you so effectively and help you save money. It's wonderful to know you felt supported and informed throughout the process. If you have any more questions or need further assistance, don't hesitate to reach out to our office. We're here to help!"
Profile photo of Benjamin Hurley

Benjamin Hurley

March 6, 2025

5  out of  5
rating by Benjamin Hurley
"Cross was extremely knowledgeable and helpful. He made sure I had exactly the right coverage for my situation, not more, not less. He made it easy to understand the options available and was very helpful taking initiative to discuss my situation and make sure that I had appropriate coverage. Highly recommend this office!"
We responded:
"Thank you, Benjamin, for your wonderful feedback! I'm happy to know that Cross was able to provide you with the right coverage and make the process easy to understand. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Nick Just

Nick Just

March 5, 2025

5  out of  5
rating by Nick Just
"Kaitlyn helped me through an unfortunate life change but was super caring, helpful and informative with everything. Cannot say enough how much I appreciate her!!"
We responded:
"Thank you, Nick, for sharing your experience! I'm so happy to hear that Kaitlyn was able to provide the care and support you needed during such a challenging time. Your appreciation means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Lisa McNamara

Lisa McNamara

March 3, 2025

5  out of  5
rating by Lisa McNamara
"Lina did a very thorough job discussing our policies and answered all of our questions in detail. We sincerely appreciate the attention to detail and taking time to discuss our policies. Thank You, Lina!"
We responded:
"Thank you, Lisa, for your wonderful feedback! I'm delighted to hear that Lina provided such a detailed and attentive service while discussing your policies. We truly value the time and effort she puts into ensuring all your questions are answered. If you need any further assistance or have more questions, please feel free to reach out to our office. We're here to help!"
Profile photo of Tom C

Tom C

February 26, 2025

5  out of  5
rating by Tom C
"Lina was knowledgeable and a pleasure to work with."
We responded:
"Thank you, Tom, for your wonderful feedback! I'm delighted to hear that Lina provided you with knowledgeable and enjoyable service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Jennifer Gasca

Jennifer Gasca

February 21, 2025

5  out of  5
rating by Jennifer Gasca
"Cross was exceptional to work with and extremely helpful! Everyone at this office has been a pleasure to work with!"
We responded:
"Thank you, Jennifer! I'm glad to hear that Cross and the rest of the team made your experience enjoyable. It's wonderful to know that our office has been a pleasure to work with. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Dakota McCoy

Dakota McCoy

February 21, 2025

5  out of  5
rating by Dakota McCoy
"I spoke with Lina and she answered all my questions and clarified several parts of my coverage. She also brought an error to my attention that I was able to correct and save money on."
We responded:
"Thank you, Dakota, for sharing your experience! I'm happy to know that Lina was able to assist you by answering your questions and helping you save money. It's great to have her on our team, and we're always here to help with any future needs or questions you might have. Feel free to reach out anytime!"