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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debby Oviedo

Debby Oviedo

October 14, 2025

5  out of  5
rating by Debby Oviedo
"Thank you Lina!"
We responded:
"Hi, Debby! Thanks for the 5-star review and great words about Roger. We appreciate your business!"
Profile photo of Deevah T

Deevah T

October 14, 2025

5  out of  5
rating by Deevah T
"I just switched my auto insurance back to State Farm (from Allstate) today due to constant rate hikes. Let me just say that Cross (isn't that an awesome name) is the ABSOLUTE BEST!!! He was very helpful and patient in answering all my questions (there was A LOT) and I love his transparency with regards to different coverages and rates. I'm still in shock over the amount of money I will be saving, literally over half of what I've been paying each month!!!"
We responded:
"Thank you, Deevah! I'm so happy to hear about your positive experience with Cross. His dedication to providing clear and helpful information is something we truly value. It's fantastic that you're saving so much on your insurance! If you have any more questions or need assistance, feel free to reach out anytime."
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Victor

October 13, 2025

5  out of  5
rating by Victor
"Spoke to a agent name Dominique and she was very polite and useful towards what i need to start a new policy . Very professional"
We responded:
"Thank you, Victor! I'm happy to hear that Dominique was able to assist you professionally and meet your needs for starting a new policy. We appreciate your feedback and are always here to help with any questions or future needs. Let us know if there's anything else we can do for you!"
Profile photo of Brandon D

Brandon D

October 10, 2025

5  out of  5
rating by Brandon D
"Jocelyne was absolutely amazing!! She answered all of my questions and went above and beyond my expectations. I definitely recommend this office!"
We responded:
"Thank you, Brandon! I'm happy to hear that Jocelyne provided such outstanding service and exceeded your expectations. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Vince Rolon

Vince Rolon

October 10, 2025

5  out of  5
rating by Vince Rolon
"Jocelyne helped me switch my insurance from my totaled car to my new car and set me up to get new quotes within minutes. It was quick and easy and she was very professional and polite!"
We responded:
"Thank you, Vince! I'm happy to hear that Jocelyne was able to assist you efficiently with your insurance switch. We appreciate your feedback and are glad you found the process quick and easy. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Kristie Brown

Kristie Brown

October 8, 2025

5  out of  5
rating by Kristie Brown
"Victor Quinonez is phenomenal!"
We responded:
"Thank you, Kristie! I'm happy to hear that Victor made such a positive impression. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Aaron Wall

Aaron Wall

October 6, 2025

5  out of  5
rating by Aaron Wall
"Lina did an amazing job transferring us over to a new car policy"
We responded:
"Thank you, Aaron! I'm happy to hear that Lina was able to assist you with your new policy. Our team is dedicated to providing excellent service, and it's great to know Lina delivered just that. If you have any more questions or need further assistance, feel free to reach out!"
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Philip Cron

October 4, 2025

5  out of  5
rating by Philip Cron
"Jocelyne has taken excellent care of us. Thanks for looking out for us!"
We responded:
"Thank you, Philip! I'm happy to hear that Jocelyne has been able to provide you with such great care. We appreciate your trust and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Alyssa Nilan

Alyssa Nilan

October 3, 2025

5  out of  5
rating by Alyssa Nilan
"I want to give a BIG BIG shoutout to Mrs.Lina Martinez !!! She was so extremely patient and very helpful and sweet , I would definitely recommend her for assistance 🩷🩷🩷"
We responded:
"Alyssa, thank you for your wonderful feedback! I'm delighted to hear that Lina provided such helpful and patient service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Lori Gonzales

Lori Gonzales

October 3, 2025

5  out of  5
rating by Lori Gonzales
"I was helped by Cross Corcoran & he was super friendly, very motivated In helping - super friendly guy and very professional- he def explains everything well and found me the best deal thank you!"
We responded:
"Thank you, Lori! I'm happy to hear that Cross provided you with such a friendly and professional experience. It's great to know he was able to find you the best deal. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Myname Belongtome

Myname Belongtome

October 2, 2025

5  out of  5
rating by Myname Belongtome
"Great information from Lina . ."
We responded:
"Thank you for your feedback! I'm happy to know that Lina provided you with great information. Our team is committed to delivering excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of Bhuwan Bokati

Bhuwan Bokati

October 2, 2025

5  out of  5
rating by Bhuwan Bokati
"I’ve had my auto insurance with Kathleen Alexander’s State Farm office and I’m very happy with the experience. Kathleen and her team are professional, friendly, and take the time to explain my coverage so I actually understand what I’m paying for. Anytime I’ve had a question, they’ve been quick to respond and genuinely helpful. It feels like they care about their customers, not just policies. Highly recommend this office for anyone looking for reliable service and peace of mind."
We responded:
"Thank you, Bhuwan, for sharing your experience! I'm glad to hear that you find our team professional and friendly. We always aim to ensure our customers understand their coverage and feel valued. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Nicholas Williams

Nicholas Williams

October 2, 2025

5  out of  5
rating by Nicholas Williams
"Cross was very good and getting me the right price for the items that I needed and was very on top of making sure everything was correct before I left. He was professional and very nice. He's pretty good."
We responded:
"Nicholas, thank you for your feedback! I'm happy to hear that Cross provided you with excellent service and ensured everything was perfect before you left. We appreciate your kind words about his professionalism and friendliness. If you need anything else, feel free to reach out!"
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Jennifer

September 30, 2025

5  out of  5
rating by Jennifer
"Lina called and gave me all the information I needed after only sending an online inquiry! Fast, professional, and Informative! Unfortunately I am trying to move my policy to this office due to issues with another State Farm agent, but this office has been great so far!!"
We responded:
"Thank you for your review, Jennifer! I'm delighted to hear that Lina was able to provide you with the information you needed so quickly and professionally. We're glad to have you considering our office for your policy needs, and we're here to make the transition as smooth as possible. Let us know if there's anything else we can assist you with!"
Profile photo of Keith Crocker

Keith Crocker

September 26, 2025

5  out of  5
rating by Keith Crocker
"Victor helped me set up policies for both home and auto. He walked me through everything, answered all my questions and took my needs in to account. He was knowledgeable, professional and made everything go quick and easy. Plus he saved me a bunch of money! Thanks Victor!"
We responded:
"Thank you, Keith! I'm happy to hear that Victor was able to assist you with setting up your policies. It's great to know he provided knowledgeable and professional service while making the process smooth and efficient. We're always here to help with any future needs or questions you might have!"
Profile photo of Hugo Martinez

Hugo Martinez

September 23, 2025

5  out of  5
rating by Hugo Martinez
"Always good service from your reps, Lina got my paperwork done quick. Thx"
We responded:
"Thank you, Hugo! I'm happy to know that Lina was able to assist you efficiently with your paperwork. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of David Shenton

David Shenton

September 22, 2025

5  out of  5
rating by David Shenton
"Had a question about billing, it was resolved with a call back within 1 hour. Good company with great customer service."
We responded:
"Thank you, David! I'm happy to hear that your billing question was resolved quickly. We strive to provide great customer service, and it's wonderful to know you had a positive experience. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Joe Villafranca

Joe Villafranca

September 18, 2025

5  out of  5
rating by Joe Villafranca
"All my needs were met, representative was nice to work with and very knowledgeable with all the products and procedures. Very courteous and willing to do check-in to make sure processes and procedures were in place."
We responded:
"Thank you, Joe! I'm happy to hear that our representative was able to assist you effectively and courteously. We always aim to ensure our customers feel supported and informed. Let us know if there's anything else we can do for you!"
Profile photo of Andrea Riddle

Andrea Riddle

September 15, 2025

5  out of  5
rating by Andrea Riddle
"Jocelyne is a ROCK STAR! So kind and helpful especially on a Monday morning when it’s the busiest time of the week. She took the time to answer and get answers to my many questions. She is super pleasant and very knowledgeable. She is a fantastic asset to Kathleen Alexander State Farm. We love the entire staff."
We responded:
"Thank you, Andrea, for your wonderful feedback! I'm delighted to hear that Lina provided such thorough and helpful service. Her dedication to explaining everything in detail truly makes a difference. We're grateful to have her on our team. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Nasibullah Hamidi (Nasib)

Nasibullah Hamidi (Nasib)

September 4, 2025

5  out of  5
rating by Nasibullah Hamidi (Nasib)
"Loved going in person and both of the ladies explained why was I supposed to pay that I was thinking is higher than I was supposed to pay and much appreciated y'all's help and great service of both the ladies that helped! Thank you so much 🙏"
We responded:
"Nasib, thank you for your wonderful feedback! I'm happy to hear that our team was able to provide clarity and assist you with your concerns. We appreciate your kind words and are here to help whenever you need us. Let us know if there's anything else we can do for you!"
Profile photo of Lindsey Oldfield Johnson

Lindsey Oldfield Johnson

August 28, 2025

5  out of  5
rating by Lindsey Oldfield Johnson
"Victor is amazing! When we moved from out of state, Victor walked us through the daunting process of switching our insurance. He took extra time to explain our different options and help us decide the best option. He is detail-oriented, professional, efficient, knowledgable, and dependable. We are very happy with our service from this office."
We responded:
"Thank you, Lindsey! I'm so glad to hear about your positive experience with Victor. It's wonderful to know that he made your transition smooth and provided you with the detailed guidance you needed. We're delighted to have you with us and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Mobbin All Trails

Mobbin All Trails

August 27, 2025

5  out of  5
rating by Mobbin All Trails
"Victor was very helpful with creating a new auto policy for me. Ive heard nothing but great things about this agency which is why I decided to switch :)"
We responded:
"Thank you! I'm happy to hear that Victor was able to assist you with your new policy. We're grateful for your decision to switch to our office and appreciate your kind words. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Michael Czulno

Michael Czulno

August 27, 2025

4  out of  5
rating by Michael Czulno
"Your crew at the office are all wonderful but I would personally like to comment on Lina. She is an extremely knowledgeable, polite and enthusiastic. Her customer service skills are not taught but come from dedication and the attitude that all inquiries are all important and should be researched and answered correctly. Michael Czulno"
We responded:
"Thank you for your feedback, Michael! I'm happy to hear that Lina made such a positive impression and demonstrated her knowledge and enthusiasm. We’re committed to providing excellent service and appreciate your recognition of our efforts. If you have any other questions or need further assistance, feel free to reach out!"
Profile photo of Frank Arnold

Frank Arnold

August 22, 2025

5  out of  5
rating by Frank Arnold
"Lina was very professional and knowledgeable. She helped us understand both the home and Auto policy. Best service we have had ."
We responded:
"Thank you, Frank! I'm happy to hear that Lina provided you with such excellent service and clarity on your home and auto policies. Our team is dedicated to offering knowledgeable and professional support. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of ziad miloud

ziad miloud

August 22, 2025

5  out of  5
rating by ziad miloud
"Okay"
We responded:
"Thank you, Ziad, for your feedback! I'm glad to see your positive rating. If there's anything more we can do for you, feel free to reach out!"